Value-Added Documentation Projects
Professional Outsourced Technical Writers
It’s All About People
Ethrix provides value-added telephony services in the business and social domains, over its EVoIP® VAS-over-Cloud platform. JBS created both technical and marketing content for our company and its products. This includes: Product descriptions for our web site Marketing-oriented product description documents Technical overview of our platform Detailed technical documentation for selected applications Press releases We […]
We contracted JBS to document our SupeRep™ sales rep app plugins. The plugins are one element in a complex system including the SupeRep cloud server, the SupeRep tablet application which encompasses ecatalog, order taking & CRM, and various CRM backends. The JBS technical writers took great care to understand the end-to-end details of the system, […]
JBS have created highly professional operations manuals for FST21.These documents empower our customers and integrators and reduce our support costs. In addition JBS provide smart documentation management services: helping us plan what to write, when, in accordance with the maturity and evolution of our system. I warmly recommend JBS and their excellent staff.
When I went looking for a real techie technical writer for a challenging SDK project I was told to approach Eli Jacobs at JBS. JBS provided excellent service and an excellent document. They even went beyond the bounds of traditional documentation by providing sample code and input on the SDK deliverable overall. I highly recommend JBS.
JBS has been providing Celltick with unparalleled technical writing service for the past few years. Since the day I met Eli Jacobs I have been pleasantly surprised by JBS: they take technical writing to a new level!JBS is an excellent service provider, pleasant to work with and they constantly stay ahead of the game.
We contracted JBS to document our new web API for managing online surveys, because we needed a company with the ability to document detailed information for software developers. The product had to be documented end-to-end, from high-level descriptions of capabilities and workflows, down to detailed explanations of API functions. JBS went far beyond editing and […]
JBS Technical Writing worked with us over several months to develop high-quality documentation for our highly complex asset tracking and management system. Their team of 5 produced a total of about 400 pages, spanning these document types: Admin and User Guides Hardware and Software Installation Guides Configuration Guides Process Documents: Change and Support Procedures JBS needed […]
When we first contracted JBS for a small project, their technical writers came in as if they had been working with us for years. They picked up the technology and overcame the organizational challenges so quickly and professionally that it was astonishing. JBS’s involvement at Ceragon grew to a large scale. They were totally involved […]